diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 7874612584
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This secure method eliminates the need for passwords or email login credentials.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection and wait for a strong signal to appear. If an OTP is not received after waiting, you can try again by clicking on send OTP or seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number associated with your account. If your phone number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app from the store, and you'll be able to log in and play with ease. This should update the app to the latest version.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other similar apps. Withdrawals are only possible for the money earned from gaming, not bonuses. This means users cannot cash out bonus rewards, only their in-game earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Completing these steps is a necessary requirement for using the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, but processing times can vary from 30 minutes to 3 hours. However, in some cases, payments may experience delays, requiring a wait of up to 24 hours. This delay is a notable exception to the app's otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by others. Any winnings earned while playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request fails, your money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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